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Service & Support

FAQ - Frequently Asked Questions

View answers to our frequently asked questions (FAQs). Please do not hesitate to contact us when your question isn't listed.

If you have questions about Bronkhorst products please contact Bronkhorst

Returns - RMA

If you must return your instrument to us, you have to request a material authorisation from us. Please fill-in the (RMA) form online here.

Service and repair

We can offer a limited diagnosis and repair service for some instruments. Please see our online shop which services and repairs we offer.
Additionally, do not hesitate to contact us about Mass Flow Online products when your question isn't listed or send an email to: support@massflow-online.com.
If you have questions about Bronkhorst products please contact Bronkhorst