Wednesday 13 December, 2017
Home Service and support

FAQ

FAQ – Frequently Asked Questions

View answers to our frequently asked questions (FAQs) or search through the frequently asked questions. Please do not hesitate to contact us when your question isn’t listed.


RMA

Returns – RMA

If you must return your instrument to us, you have to request a material authorisation from us. Please fill-in the (RMA) form online here.


Downloads

Downloads

Download our Brochures, Manuals or other technical documentation categorized per brand.


Service and repair

Service and repair

We can offer a limited diagnosis and repair service for some instruments. Please see our online shop which services and repairs we offer.
Additionally, do not hesitate to contact us when your question isn’t listed or send an email to: support@massflow-online.com.

   

PROTECTING YOUR SECURITY

McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Authenticated and Verified by Verisign
Your transaction is 100% safe and secure  

PAYMENT METHODS

Click for more information about our payment methods  
   
   
We assume the above mentioned distributor covers your country. If you are from another country than as
displayed on the flag then click on the distributors in the main menu to see who does cover your territory.