Sunday 16 June, 2019
Home Service and support


FAQ – Frequently Asked Questions

View answers to our frequently asked questions (FAQs) or search through the frequently asked questions. Please do not hesitate to contact us when your question isn’t listed.


Returns – RMA

If you must return your instrument to us, you have to request a material authorisation from us. Please fill-in the (RMA) form online here.



Download our Brochures, Manuals or other technical documentation categorized per brand.

Service and repair

Service and repair

We can offer a limited diagnosis and repair service for some instruments. Please see our online shop which services and repairs we offer.
Additionally, do not hesitate to contact us when your question isn’t listed or send an email to:



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